Privacy Policy
Last updated: June 2025
1. Introduction
At Cloudlinker, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cloud-based device integration platform.
2. Information We Collect
Personal Information
We may collect the following personal information:
- Name and contact information (email address, phone number)
- Company information and job title
- Account credentials and authentication data
- Payment and billing information
- Communication preferences
Technical Information
- Device information and specifications
- IP addresses and browser information
- Usage data and analytics
- API usage logs and performance metrics
- Error logs and diagnostic information
3. How We Use Your Information
We use the collected information for the following purposes:
- Provide and maintain our service
- Process transactions and manage your account
- Communicate with you about our services
- Improve our platform and develop new features
- Ensure security and prevent fraud
- Comply with legal obligations
- Send marketing communications (with your consent)
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers who assist in operating our platform
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- With Your Consent: When you explicitly agree to share information
5. Data Security
We implement industry-standard security measures to protect your information:
- End-to-end encryption for data transmission
- Secure data storage with regular backups
- Access controls and authentication protocols
- Regular security audits and updates
- Employee training on data protection
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When data is no longer needed, we securely delete or anonymize it.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal data
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data to another service
- Opt-out: Unsubscribe from marketing communications
- Restriction: Request limitation of data processing
8. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve our services and user experience
- Provide personalized content
You can control cookie settings through your browser preferences.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers, in compliance with applicable data protection laws.
10. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Privacy Officer
Email: contact@cloudlinker.eu
Website: https://cloudlinker.eu
Response time: We aim to respond within 30 days